Can I see the interest rate before I lock my funds?

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• What are the available lock-in periods?

  You can choose to lock your funds for 3 months, 6 months, or 1 year. Each duration comes with a specific interest rate set by our third-party provider.

• Can I break the lock-in period before it ends?

  Yes, you can break the lock-in period before the allocated duration ends. However, a penalty fee will be deducted from your locked funds for early withdrawal.

• What happens when my lock-in period is completed?

  Once the lock-in period is completed, you will receive a notification. You can then choose to withdraw your funds to your main wallet without any penalty fees.

• What is the Savings and Investment feature?

  The Savings and Investment feature allows you to lock funds for a chosen duration (3 months, 6 months, or 1 year) through a third-party provider via our mobile application. In return, you earn a predetermined interest rate on your locked funds.

• Card Decline Due to Insufficient Funds

  If your transaction is declined due to insufficient funds, a pass-through fee will be charged . If a second attempt is also declined, your virtual card will be blocked, and a pass-through will be applied. For detailed fee information contact customer ...